Privacy Policy

Last Updated: 29 August 2026

Welcome to Gyan Sanatan Privacy Policy.

We respect the privacy of our users and are committed to handling personal information responsibly and in accordance with applicable laws. This Privacy Policy explains what information we may collect when you use the Gyan Sanatan website and related services, why we collect it, how it may be used and the choices available to you.

By using Gyan Sanatan, you acknowledge this Privacy Policy.

1. Information We Collect

Depending on how you use the platform, we may collect information such as:

• First name and last name
• Email address
• Mobile number
• Account and login-related information
• Transaction and order information
• Referral-related information
• Customer-support communications
• Technical information necessary for security and operation of the website.

We may also receive limited transaction information from payment service providers. Gyan Sanatan does not intend to directly collect or store sensitive payment credentials such as your complete card details, UPI PIN or banking password.

2. Why we collect information

We may use personal information to:

• Create and manage user accounts
• Provide access to Gyan Sanatan services
• Verify transactions and activate platform access
• Send account-related emails
• Provide customer support
• Operate referral or promotional programs
• Prevent fraud, misuse and unauthorized account activity
• Maintain website security
• Improve the performance and functionality of the platform
• Send service-related communications
• Comply with applicable legal obligations

Where required by law, personal information will be processed on an appropriate lawful basis, including consent where applicable.

3. Payment Information

Payments may be processed through third-party payment service providers.

Gyan Sanatan may receive transaction-related information necessary to confirm payment, maintain order records and activate platform access.

Payment information handled directly by a payment provider may also be subject to that provider's privacy and security practices.

4. Cookies and Technical Information

Gyan Sanatan may use cookies and similar technologies necessary for features such as login sessions, account functionality, website security, preferences, analytics and platform performance.

Some third-party services or plugins used by the website may also use cookies according to their respective policies.

5. Sharing of Information

We do not sell users' personal information.

Information may be shared with service providers where reasonably necessary to operate Gyan Sanatan, including hosting providers, cloud infrastructure providers, payment processors, email providers, website technology providers and other operational service providers.

Information may also be disclosed where required by applicable law, legal process, court order or governmental authority.

6. Data Security

We take reasonable administrative and technical measures intended to protect personal information against unauthorized access, misuse, alteration or disclosure.

However, no internet-based system can guarantee absolute security.

7. Data Retention

Personal information may be retained for as long as reasonably necessary to provide the relevant service, maintain accounts and transaction records, resolve disputes, prevent fraud and comply with applicable legal obligations.

Information that is no longer required will be handled in accordance with applicable law and our legitimate operational requirements.

8. Children and Minors

Gyan Sanatan contains educational and religious reading material that may be of interest to people of different age groups.

Where applicable law requires consent from a parent or lawful guardian before personal data relating to a child may be processed, such consent must be provided in accordance with applicable law.

9. User Rights and Requests

Subject to applicable law, users may contact us regarding their personal information, including requests relating to correction, updating, deletion or other applicable data-protection rights.

Requests may be sent to:

support@gyansanatan.com

We may need to verify the identity of the requester before processing certain requests.